_GoBack |
86 |
About this report |
6 |
Message from the President |
7 |
Message from the Chief Officer |
8 |
About the Unimed System |
9 |
The Unimed System in figures [G4-6; G4-9] |
10 |
Sustained growth |
12 |
Regional presence in Brazil [G4-6; G4-8] |
13 |
Our assistance network |
14 |
Certifications and accreditations |
15 |
Governance and management |
17 |
Cooperative governance |
18 |
Corporate Bodies |
20 |
Our relationship public [G4-24; G4-25; G4-26] |
23 |
Sustainability in the Unimed System |
24 |
Sustainability guidelines |
26 |
Sustainability management tools |
27 |
Discussion forums |
30 |
Transparency and accounts settlement |
31 |
Ethics Management |
32 |
Excellence and Innovation |
35 |
Economic health |
40 |
Economic-financial performance |
41 |
Assistance costs and loss ratio |
43 |
Incentive to cooperativism |
45 |
Joint purchases |
46 |
Social health |
47 |
Human capital |
48 |
Diversity, inclusion and non-discrimination |
55 |
Human development |
60 |
Community investment |
66 |
Local and responsible supply |
70 |
Environmental health |
71 |
Conscious consumption |
72 |
Emissions of greenhouse effect gases |
74 |
Exhibits |
77 |
Exhibit I |
78 |
Exhibit II Materiality |
87 |
Exhibit III Goals and challenges |
91 |
Exhibit IV Report parameters [G4-18] |
92 |
Exhibit V Glossary, acronyms and abbreviations |
94 |